Returns and Refund Policy
Deepsold.shop is committed to ensuring you're completely satisfied with your wall art decor purchase. You have 30 days from delivery to return or exchange any physical item.
Eligibility Requirements
Returns are accepted when items meet these criteria:
Returned in original, unused condition with all packaging and accessories
Include your order confirmation or receipt
Not personalized beyond standard customization options
Return Process
Contact us first at contact@Deepsold.shop for return approval
We'll send you:
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Prepaid return shipping label
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Packaging instructions
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Return authorization number (RA# - required on all packages)
Important: Unauthorized returns cannot be processed.
Order Issues
Notify us immediately if you receive:
Damaged frames, artwork, or packaging
Wrong design, dimensions, or color
Missing parts or hardware
Non-Returnable Products
We cannot accept:
Custom designs with personal text/images
Clearance or final sale items
Damage caused by improper handling after delivery
Exchange Procedure
Follow our standard return process for your original item
Place a new order for your preferred replacement
Approved return credit applies to your exchange purchase
Refund Processing
After inspection (usually 3-5 business days):
You'll get approval/denial notification
Refund to original payment issued within 5-7 business days
Bank processing may add 3-10 additional days
Need Assistance?
Email: contact@Deepsold.shop
Phone: +1 206 215 8443
Address: 2100 W Bonanza Rd, Las Vegas Nevada, United States